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HEALTH OR SAFETY WAIVER - Vendor Training Presentation Now Available Health or Safety Waivers Health or Saf ety Waivers Exemption Process This provides updated instructions for when and how to submit new or renewal Health or Safety (HS) Waiver requests to the Department of Developmental Services (Department) on or after July 1, 2025. Welfare & Institutions Code (WIC) sections 4681.6, 4648.4(b), 4681.5, 4684.55, 4689.8, 4691.6 and 4691.9 authorize the Department to approve waivers to rate freezes for the purpose of mitigating health or safety risks to individual(s). Existing HS Waivers are not affected by this directive until they are reviewed by the Department. For details visit: https://www.dds.ca.gov/rc/health-safety-waiver-process/ The following documents must be submitted to SDRC when requesting a Health or Safety Waiver: Vendor Health or Safety Exemption Request (link to form ) SDRC Client Services Health or Safety Inquiry Form (link to form ) DDS HS Waiver 07/01/2025 Directive (link to form ) DDS HS Waiver Request Template (link to form ) In addition, please review the enclosed SDRC Health or Safety Waiver Handout (English | Spanish ) and Brochure (English | Spanish ) for further details. More Information: Vendors may contact, Juan Gonzalez, Health or Safety Waiver Specialist, at Juan.Gonzalez@sdrc.org or hswaiver@sdrc.org Clients and Families served by SDRC should contact their Service Coordinator.

San Diego Regional Center (SDRC) Website Privacy Policy Effective Date: August 4, 2026 Last Updated: August 4, 2026 The San Diego Regional Center (SDRC) is committed to protecting the privacy and confidentiality of our individuals served, families, service providers, and website visitors. As a publicly funded non-profit entity operating under contract with the California Department of Developmental Services (DDS), our information practices comply with the Lanterman Developmental Disabilities Act (Welfare & Institutions Code § 4514), the California Information Practices Act (Civil Code § 1798 et seq.), the California Public Records Act (Government Code § 7920.000 et seq.), and the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, sdrc.org , or use our online contact forms and portals. 1. Information We Collect We collect information only as permitted by law and limit collection to what is necessary to fulfill our lawful objectives and operations: Information You Provide Voluntarily: This includes your name, email address, phone number, and any details or health-related descriptions you submit via our online contact forms, newsletter sign-ups, or support portals. Information Collected Automatically: When you browse our website, we automatically collect basic log and usage information through standard browser technologies and cookies. This may include your IP address, browser type, device info, and page visit history to optimize website functionality and accessibility. 2. Legal Protections & Strict Confidentiality Unlike standard commercial websites, data protection at SDRC is anchored by strict California statutory frameworks: Lanterman Act Confidentiality (W&I Code § 4514): All regional center consumer information and records are strictly confidential. Information identifying individuals served will never be shared without explicit written consent from the consumer, conservator, or legal guardian, except under narrow statutory exemptions (e.g., law enforcement or court orders). California Public Records Act (CPRA): Pursuant to Welfare and Institutions Code section 4639.76 (as enacted by the Disability Equity, Transparency, and Accountability Act), regional centers are subject to the CPRA. While operational, administrative, and spending records may be subject to public disclosure requests, all protected personal information, clinical files, and health-related data remain explicitly exempt from public disclosure to safeguard individual privacy. 3. How We Use Your Information SDRC utilizes the personal data collected through this website to: Process intake inquiries, service provider requests, or public feedback submissions. Provide relevant resources, notifications, and event materials regarding the regional center system. Administer and improve website functionality, performance, and accessibility compliance (WCAG 2.2 AA). Comply with legal obligations, regulatory mandates, or auditing requirements from DDS. SDRC does not sell, trade, share or rent personal information, including mobile information, to third parties or commercial entities. 4. Data Security & Safeguards We implement reasonable physical, technical, and administrative security measures to prevent unauthorized access, alteration, or disclosure of your data. Secure server connections, encryption, and firewalls are utilized where personal data is handled. However, please note that no internet transmission or electronic storage method can guarantee absolute security. 5. Your Privacy Rights & Access to Records Under California state law, individuals or their authorized legal representatives have specific rights concerning their records: Right to Inspect: You have the right to request access to and review your official regional center file. Per California Welfare and Institutions Code Section 4728, SDRC must provide access or copies within three (3) business days of your request. Right to Amend: If you believe information in your records is incorrect or incomplete, you have the right to submit a formal request for corrections. To request copies of your regional center files or to request an amendment, please contact your assigned SDRC Service Coordinator directly or reach out to our primary office. 6. Updates to This Privacy Policy SDRC reserves the right to update this policy at any time to reflect changing regulations, DDS directives, or operational adjustments. The "Last Updated" date at the top of this page will change accordingly whenever revisions are published. 7. Contact Information If you have any questions about this Privacy Policy, your data rights, or wish to report a privacy concern, please contact us: Address: San Diego Regional Center, 4355 Ruffin Rd., San Diego, CA 92123 Phone: (858) 576-2996 Email: helpdesk@sdrc.org

Transparency Contracts Governance Policies Reporting Resources Managerial Salaries, Wages FY 2025-2026 FY 2024-2025 FY 2023-2024 FY 2021-2022

Transparency Contracts Governance Policies Reporting Resources Purchase of Services - Reporting In June 2012, the Lanterman Act was amended, requiring Regional Centers to work with the California Department of Developmental Services to collect and post the following data related to Purchase of Service (POS) authorization, utilization and expenditures for each regional center. Fiscal Year 2022-2023 Report to the Department of Developmental Services 2022-23 Fiscal Year 2021-2022 Report to the Department of Developmental Services 2021-22 Fiscal Year 2020-2021 Report to the Department of Developmental Services 20-21 Fiscal Year 2024-2025 Report to the Department of Developmental Services 2024 -25 Fiscal Year 2023-2024 Report to the Department of Developmental Services 2023-24 Fiscal Year 2019-2020 Report to the Department of Developmental Services 19-20 Fiscal Year 2018-2019 Report to the Department of Developmental Services 18-19 Fiscal Year 2017-2018 Report to the Department of Developmental Services 17-18 Fiscal Year 2016-2017 Report to the Department of Developmental Services 16-17 Fiscal Year 2015-2016 Report to the Department of Developmental Services 15-16 Fiscal Year 2014-2015 Report to the Department of Developmental Services 14-15 Fiscal Year 2013-2014 Report to the Department of Developmental Services 13-14 Fiscal Year 2012-2013 Report to the Department of Developmental Services 12-13 Fiscal Year 2011-2012 Report to the Department of Developmental Services 11-12

Transparency Contracts Governance Policies Reporting Resources Contract Awards Request for Proposals (RFP) Awardees Fiscal Year 2025-26 Fiscal Year 2024-25

Information for Attendees: We are excited to have you attend the 1st Annual San Diego Regional Center Resource Fair - Imperial Valley - Check out our Flyer! English | Spanish | Vietnamese | Farsi | Tagalog | Arabic | Mandarin Below are 6 boxes, Registration, Parking / Transportation, Agenda, Breakout Sessions, Survey and List of Exhibitors. Click on each box for specific information: REGISTRATION PARKING & TRANSPORTATION AGENDA LIST OF EXHIBITORS BREAKOUT SESSIONS Overall Survey Do you have additional questions or need help with registration? Please reach out to your service coordinator for assistance! Everyone MUST Register - Exhibitors, their staff, Self-Advocates (Clients) and families! El Comité SDRF de SDRC comparte esta información para que puedan planificar su día. Tengan en cuenta que el equipo se reserva el derecho de realizar cualquier cambio a medida que se acerque la fecha del evento. Les recomendamos visitar esta página periódicamente para obtener la información más actualizada.

News, Updates, & Events The Annual Resource Fair Was A Hit! Thank you to all those who everyone who attended, participated, and helped make this event so special! Below are links to the resource page where you can find handouts from the breakout sessions and the expert SDRC tables. English | Spanish | Vietnamese | Farsi | Tagalog | Arabic | Mandarin If you attended the Resource Fair, please take a few minutes to complete the survey below and share your experience with us. Your feedback helps us improve future events and ensures we continue to meet the needs of our community. Take the Survey 5th Annual California Native American Symposium on Intellectual and Developmental Disabilities Join us October 29–30, 2026, at Pala Casino Spa and Resort in Pala, CA. This year’s symposium, “Taking Action to Preserve Culture Through Inclusion & Access,” will highlight efforts to improve service access, address issues impacting individuals with disabilities in Indian Country, and showcase partnerships and innovative work across tribal communities. Learn More SDRC's Annual Contract Performance Measures Presentation is Now Available! FY 26-27 Annual Contract's Performance Measures View the May 12, 2026, Presentation English We Need Your Input! We want to hear from you! Please provide your feedback on our plans to meet the annual contract performance measures in the coming year. Input will be accepted through June 15, 2026. Email your feedback to input@sdrc.org . The National Core Indicator (NCI) Survey is Closing Soon! This year’s NCI-IDD Family Surveys officially launched in December 2025! These important surveys play a vital role in improving services for children and adults receiving support from regional centers. If your family has been selected, you’ll receive a written survey by U.S. mail. The survey is completely voluntary. Representatives from the State Council on Developmental Disabilities (SCDD) will reach out to SDRC participants who qualify. We truly value your feedback and look forward to hearing from you! Every response helps us build a stronger, more supportive system for our community. Thank you for taking part! Please reach out to your service coordinator if you have questions. Flyer: NCI Family Survey Flyer DDS Website: National Core Indicators : CA Department of Developmental Services Adult In-Person Survey (IPS) Domain Dashboard : CA Department of Developmental Services 2022/2023 NCI Survey Results and Presentation Watch the three-minute video of self-advocates explaining why NCI is important. SDRC's Annual Purchase of Service Presentation is Now Available! Learn about funds SDRC uses to buy services for a person with a developmental disability. English | Spanish | Vietnamese | Farsi | Tagalog | Arabic | Mandarin Life Outcomes Improvement System (LOIS) LOIS will be a new, online system for case management and financial information. It will be available for everyone to use to manage regional center information and communications about services, schedules, and provider details. LOIS might be able to help you by: • Make it easier to talk with your regional center and the Department • See your information any time, from anywhere • Share updates and documents with your service coordinator • Provide new tools to make choices about your services and supports Learn more by visiting www.dds.ca.gov/LOIS 2024-2025 Annual Report is Now Available! Dear community partners, friends, and colleagues, we’re pleased to share our Annual Report, which highlights the progress, impact, and milestones achieved over the past year. Thank you to everyone who contributed to making this year a success! Continue Reading Message From the Executive Director for All Californians California’s Lanterman Act was developed with two primary goals in mind for individuals with developmental disabilities and their families. First, there was an interest in keeping families together and meeting the needs of the family unit related to the individual’s disability. Second, a long-standing focus has been supporting people with disabilities to actively participate as active members of their communities. Recent events have left some people worried about how they can stay together with their families and continue accessing their communities. Regional centers remain committed to supporting ALL Californians who are eligible for their services . Protecting individual privacy is a central promise regional centers have made and kept to those they serve. Only the information needed to meet people’s person-centered needs is collected. As the recent community message from the Department of Developmental Services explained, if you or your family member have changing service needs, please reach out to your service coordinator. They can help you meet your urgent needs and explore ways many of your services should change, including being provided remotely if that is your preference. Regional center staff have the honor of walking along people they serve in good times and bad. Do not hesitate to reach out to them. They are there to support you during this uncertain time. Mark Klaus Executive Director News and Information from DDS Language Access and Cultural Competency (LACC) - DDS Directive The LACC program is an annual state-led effort that requires regional centers to improve how they serve people who speak different languages and come from different cultures. Funding is provided to help regional centers better meet the language needs of individuals with developmental disabilities and their families. The goal of this program is to make it easier for people from diverse communities—whether they speak multiple languages, one language, or come from different cultural backgrounds—to understand and access services. San Diego Regional Center plans to use this funding to: Help more individuals and families access and use services Build stronger partnerships with community organizations Make sure people from different languages and cultures can consistently get information and support For the 2025–2026 fiscal year (July 1, 2025, to June 30, 2026), we have been given $1,287,423.00 to carry out this plan. For more information, go to DDS Webpage: https://www.dds.ca.gov/rc/disparities/language-access-and-cultural-competency/ SDRC Plan Information SDRC Project Plan Announcing the Early Childhood & Transition Resource Lookup DDS is excited to share a valuable new tool that enhances access to early childhood and transition resources for families. The Early Childhood & Transition Resource Lookup is a user-friendly and interactive map that centralizes information for families navigating early childhood services in their communities. KEY FEATURES: Comprehensive Resource Listings: Includes regional centers, Family Resource Centers, childcare providers, schools, Head Start programs, and Family Empowerment Centers Customizable Search Options: Families can locate resources in their own communities by zip code, address, or city Time-Saving Consolidation: Provides addresses, phone numbers, emails, and websites for resources in one quick and accessible location Up-to-Date Data: Maintained with collaboration from state departments and community partners for accuracy and reliability Explore the Early Childhood & Transition Resource Look-Up dds.ca.gov/childhood . New DDS Provider Directory Launched on October 29, 2024! On October 29, 2024, DDS's Provider Directory launched. Its full capabilities will be released in phases. In the first phase, service providers and designated regional center representatives will be invited to create an account and collaborate to ensure accurate provider information is in the system. DDS will offer incentive payments to service providers through the Quality Incentive Program (QIP). Support, including on-demand training, is available now at www.dds.ca.gov/initiatives/provider-directory/ . Questions? Email providerdirectory@dds.ca.gov . Updated Hold Harmless Policy Timeline for Rate Reform Implementation DDS Directive, dated July 2, 2025, outlining changes to the hold harmless policy related to the ongoing rate reform for service providers. It revises the end date of the hold harmless provision—previously set for June 30, 2026—to February 28, 2026. Starting March 1, 2026, provider rates will adjust to align with the fully funded rate models, based on quality incentive eligibility. Read More SDRC & Community Events Special Events & Celebrations Community Events Aware Dance Party Every 4th Sunday Organizer: Autism Society San Diego Virtual Coffee with Community Services Last Monday of every month from 8:30 – 9:30 am Join Zoom Meeting: https://sdrc-org.zoom.us/j/85078127314?pwd=6bHDOrU8uOqrjay6f2pNpaDNwQU3b7.1 Meeting ID: 850 7812 7314 Organizer: SDRC's Community Services Department Life Planning Workshops Registration available for workshops starting in September 2026 and January 2027. Additional details and registration available HERE . Organizer: Home of Guiding Hands (HGH) Finding Your North Star: Person-Centered Planning in Self-Determination Wednesday, September 9, 9:00 – 11:30 am at Sharp Prebys Innovation & Education Center, 8695 Spectrum Center Blvd., San Diego, CA 92123, 4th Floor Organizer: San Diego Regional Center OCTOBER Filipino American History Month | National Down Syndrome Awareness Month | World Blindness Awareness Month | ADHD Awareness Month | National Disability Employment Awareness Month | AAC Awareness Month | National Physical Therapy Month | Dyslexia Awareness Month October 6: World Cerebral Palsy Day October 8: World Sight Day October 10: World Inclusion Day October 10: World Mental Health Day October 11: National Coming Out Day October 12: Indigenous People's Day October 15: White Cane Safety Day October 16: Boss's Day October 31: Halloween (Alba Reyna Halloween mention) 2nd Annual Service Dog Awareness Resource Fair Thursday, October 1, 9:30 am – 1:30 pm at 1198 N Imperial Ave. El Centro, CA 92243 Organizer: Access to Independence 2026 Community Health Fair Thursday, October 1, 4:00 – 6:00 pm at Padilla-Pace Middle School Gymnasium, 715 S Cesar Chavez, El Centro, CA 92243 Organizer: Brawley Elementary School District Senior Appreciation Day Thursday, October 8, 9:00 am – 1:00 pm at Dr. Martin Luther King Jr. Sports Pavilion, 770 Park Avenue El Centro, CA 92243 Organizer: El Centro Adult Center Community Connections: SDRC Employment Services October 14, 5:00 – 6:00 pm via ZOOM Register HERE Organizer: San Diego Regional Center NOVEMBER Native American Heritage Month | National Epilepsy Awareness Month | National Family Caregivers Month | Movember (Men’s Health Awareness Month) | Alzheimer's Disease Awarebess Month November 1-2: Día de Muertos November 11: Veteran's Day November 17: National Entrepreneurs Day November 19: International Men's Day November 20: Transgender Day of Remembrance November 26: Thanksgiving November 27: Native American Heritage Day November 28: Small Business Saturday SDRC's 1st Annual Resource Fair - Imperial Wednesday, October 21, 99:00 am at the Imperial Valley Fair Grounds, 200 E 2nd St, Imperial, CA 92251 Organizer: San Diego Regional Center Heber Fall Fiesta Saturday, October 24, 4:00 - 10:00 pm at Tito Huerta Park, 1165 Palm Ave., Heber, CA 92249 Organizer: Herber Public Utility District Imperial County Health and Benefit Fair Wednesday, October 28, 9:00 am - 1:00 pm at the Imperial Valley Fair Grounds, 200 East 2nd St, Imperial Organizer: San Diego Regional Center 5th Annual California Native American Symposium Thursday and Friday, October 29-30, a t Pala Casino Spa and Resort , 11154 CA-76, Pala, CA 92059 Organizer: Acorns to Oak Trees 6th Annual BSF Halloween Spooktacular & Soapbox Race Saturday, October 31, 8:30 - 11:30 am a t Cattle Call Drive, Brawley, CA Organizer: Best S.T.E.P. Forward SDRC's Annual Craft Fair Wednesday, December 9, 10:00 am - 2:00 pm a t 4355 Ruffin Rd. San Diego, CA, 92123 Organizer: San Diego Regional Center LEARN ABOUT REGIONAL CENTERS Enjoy this short video packed with humor and information about the complex but critically important Regional Center system for Californians with intellectual or developmental disabilities, their families, service providers, and staff of thousands of vendors across the state. This video comes from the creators of the HCBS Final Rule series initiated by the Tri-County Regional Center to share with families and individuals receiving regional center services. See the collection. Tri-Counties Regional Center - YouTube SERVICE PROVIDERS Plans For the Validation and Remediation of Service Providers Home and Community-Based Services (HCBS) Final Rule - ACTION REQUIRED for Non-compliant Service Providers Service Provider Notification Letter DDS Directive Protecting Privacy Rights of Individuals Served & Their Families Person Centered Thinking (PCT) Training The San Diego Regional Center is dedicated to promoting the use of person-centered practices with individuals accessing SDRC services. This Person-Centered Thinking Training was developed by The Learning Community for Person-Centered Practices (www.tlcpcp.com ) and teaches the principles behind person-centered thinking and provides attendees with a variety of tools and techniques to implement person-centered thinking practices. Information in the training is relevant to all aspects of service coordination and provision and is consistent with HCBS Final Settings Rule, Self-Determination, and Employment First. All SDRC trainers are certified by The Learning Community. For more information about Person Centered Thinking, please contact Johanna Stafford . Count Me In! Pedestrian Safety The Department of Developmental Services (DDS) is pleased to share the latest Wellness and Safety Bulletin posted in the DDS Wellness Toolkit . Wellness and Safety bulletins provide relevant health and wellness information as part of DDS’ ongoing effort to improve our collective management of risks to the health and safety of the individuals that we serve. This bulletin addresses pedestrian safety. Since the start of 2023, four individuals served by regional centers were killed while navigating sidewalks and roads as a pedestrian. Know and share precautions with the individuals you serve to protect their health and safety when using sidewalks or crossing roads. Self-Advocates & Families Spanish | Tagalog | Chinese (Simplified) | Vietnamese Vendors & Direct Service Providers Spanish | Tagalog | Chinese (Simplified) | Vietnamese

Transparency Contracts Governance Policies Reporting Resources HCBS Final Rule Home & Community Based Services Home and Community Based Services Self Assessment is to help providers align their program with the HCBS Final Rule federal regulations. The Self Assessment is available to for providers who provider grouped services such as Day Programs and Residential Services. HCBS Final Rule Compliance Information Key HCBS Final Rule Compliance Final Report For additional information or log in support please email Ashley Gaston or call (858) 302-5388

Breakout Sessions Breakout Sessions are organized below by session and topics. Please click on the desired language for all handouts. Be sure to register by clicking the buttons at the bottom. Translation is available! SESSION 1: 10:30 – 11:15am 1 Employment First “Employment First” means that the preferred option for people with disabilities is to work in regular jobs in the community, earning competitive wages. It is based on the belief that everyone can work, no matter the level of their disability. This session will highlight competitive integrated employment (CIE) and the services and opportunities available in San Diego. Handouts: عربي, English, فارسی, 普通话 中文, Español, Tagalog, Tiếng Việt 2 Social Recreation Social Recreation, Camps and Non-Medical Therapies are an excellent opportunity for individuals served and their families to attend activities in their community of their interests. Come learn about different options, ideas and how to access services. Handouts: عربي, English, فارسی, 普通话 中文, Español, Tagalog, Tiếng Việt 3 TAY – What to Expect! Transition Aged Youth (Ages 13 - 22) is a unique time in an individual's life. This session will dive into the different components of this time of a person's life - Adult Options, Department of Rehab, Employment Services, Life after High school, etc. Handouts: عربي, English, فارسی, 普通话 中文, Español, Tagalog, Tiếng Việt SESSION 2: 11:30am – 12:15pm 4 Supported Decision Making Supported Decision-Making (SDM) is a process where individuals with disabilities make their own life choices with help from a trusted network of supporters. Instead of transferring decision-making power to a legal guardian, SDM empowers the individual to retain their rights, autonomy, and self-determination. Handouts: عربي, English, فارسی, 普通话 中文, Español, Tagalog, Tiếng Việt 5 Rise Up! Uplifting Your Self Advocacy Journey Self-Advocates are individuals served by SDRC that are our biggest advocates for services, change and innovation. Come hear how these amazing individuals are defining their lives, the activities they are apart of and the support teams they lead. Handouts: عربي, English, فارسی, 普通话 中文, Español, Tagalog, Tiếng Việt 6 Self Determination Program Self-Determination is a new way to imagine, plan, and live your life. It offers more authority over what services you buy, what those services look like, and how much you pay for them. It's an opportunity to think outside the box and be creative - what do you want your life to look like and what do you need to make that happen? Whether you decide to use regional center providers or find your own, Self-Determination means YOU are in the driver's seat. Handouts: عربي, English, فارسی, 普通话 中文, Español, Tagalog, Tiếng Việt

How the Regional Center System Works We are committed to providing the highest quality services to our community. Those services include: Case finding and intake Assessment, diagnosis, evaluation, and counseling Monitoring and evaluation Development of an Individual Program Plan (IPP) or Individual Family Service Plan (IFSP), and coordination of services Purchase of services to meet IPP/IFSP objectives Advocacy for the protection of legal, civil, and service rights Resource development, program evaluation, and community education Public information and training; Information, referral, and linkage to other services and supports Purchase of Service (POS) The Lanterman Act (the law which defines services) outlines what the Regional Center and the Planning Team should do to address the needs of persons with developmental disabilities. For children under age 3, the California Early Intervention Services Act defines services. Needs and services are discussed by the Planning Team and are included on the Individual Program Plan (IPP) or, for children under age 3, the Individualized Family Service Plan (IFSP). The Regional Center may purchase services only when no other private or public funding source is available. Purchase of Service (POS) standards have been developed which are used in reviewing funding requests. What are Purchase of Service Standards? The POS standards provide direction about the kinds of services that SDRC may purchase for people with developmental disabilities and their families. Each Regional Center develops its own Purchase of Service standards that are unique to the community they serve. These POS standards are approved by the Department of Developmental Services to assure conformance with the Lanterman Act. How are Services Accessed? The Planning Team is made up of the client, family members, friends, the service coordinator and providers of services (school, day program, etc.) who meet to develop the IPP/IFSP. They have a shared responsibility for looking at all possible resources and sources of funding. The IPP/IFSP outlines the services and supports the client needs, who will be providing the supports, and the source of any funding needed. The IPP/IFSP also states why the service is needed, when the service will start and stop, and how the team will know if it helps. Each person has unique needs and therefore each person’s IPP/IFSP is different. What is the Role of the Service Coordinator? The service coordinator is the main point of contact at the Regional Center for the client and his/her family. The client, the client’s family and the SDRC service coordinator work together to discuss needs and to identify resources. Others may also be involved in these discussions, including Regional Center consultants, providers of services or others the client or parent ask to participate. The service coordinator helps to set up meetings with the Planning Team to talk about the needs and to develop individualized plans. If there is a concern, you may contact the Program Manager, who supervises the service coordinator. Other Things to Know about Purchase of Service: All sources of support must be discussed and pursued by the Planning Team. The following conditions must be taken into account by the Planning Team whenever a request for funding is considered: Natural supports of family and friends; Governmental; Private; Public; Other generic resources must be utilized, if available The service must be related to the individual’s developmental disability. An outcome (goal) must be included on the IPP/IFSP which addresses each service need. POS is for services that do not take the place of services that parents could access for their other non-disabled children. The services closest to the client’s home will be selected, whenever available. For children under age 3, there may be some differences in services provided through the California Early Start Program. Information About AFPF, FCPP, Insurance Co-Payments, Medical Managed Care and Fee-For-Service can be found here . Entitlement – What Does it Mean? Entitlement to services for people with developmental disabilities began with the passage of the Lanterman Act in 1965. The Act created one community based agency (regional center) that provides specific services to eligible individuals. The Act does not create a blank check to obtain services and does not imply that a person who receives regional center services is entitled to each and every service offered by a regional center. However, Section 4501 of the Lanterman Act does state, “The State of California accepts responsibility for persons with developmental disabilities and an obligation to them which it must discharge.” We Californians are proud of the Lanterman Act and what it means for individuals with developmental disabilities. Entitlement simply means that in California we want to ensure that people who have developmental disabilities are: Entitled to Participation In the development of their own program plan for services and supports in the community; In appropriate public education; In their own communities and social interaction; In physical activities and recreational opportunities Entitled to Choices For services and supports; In their own lives including where and with whom to live, personal relationships, how to spend their time, education, work and pursuit of their personal future. Entitled to Protection Of their personal liberty, dignity and privacy; From harm, abuse, or neglect; From being subjected to restraint, isolation or medication In order to ensure that people with developmental disabilities in California can exercise their rights to the above, they are also: Entitled to Services and Supports That foster the development of the person’s potential and help them achieve independence, productivity, and as normal a life as possible: In their own home environment and natural community setting; In the least restrictive environment; That includes humane care, prompt medical care and treatment, religious freedom and practice; That is based on the needs and preferences of the person; That includes consideration to a range of service options DDS Appeals & Complaints Anchor 1

Transparency Contracts Governance Policies Reporting Resources Appeals Appeals & Complaints The San Diego Regional Center (SDRC) is committed to building strong partnerships with individuals and families and our goal is to be responsive to each person’s unique circumstances and individualized service needs. However, despite our best efforts, there may be a time when an applicant for, or a recipient of, services from the San Diego Regional Center disagrees with the decision we have made. If you disagree with a decision we have made at SDRC, you may ask us to review our decision to make certain all information was considered. Most issues are resolved informally through this process of open discussions with your service coordinator or his/her supervisor (Program Manager). If; however, the matter continues to be unresolved to your satisfaction, you may request to participate in the Fair Hearing Process, which may include mediation, an informal hearing or an informal hearing or fair hearing. The California Welfare and Institutions Code Section 4700 mandates that regional centers shall have a fair hearing procedure for resolving conflicts between the regional center and applicants for, or recipients of, service. This procedure may be used to appeal any action of the regional center which is believed to be illegal, discriminatory or not in the best interest of the applicant or recipient. DDS Appeals Process DDS Early Start Complaint Process SDRC Complaint Processes Welfare & Institutions Code Section 4731 Individuals with Developmental Disabilities Bill of Rights Welfare & Institutions Code Section 4731 Complaint Form SDRC Community & Staff Whistleblower Policy