Service Providers

Helping Our Clients

Many clients of San Diego Regional Center (SDRC) are in need of supports and services in order to live productive and satisfying lives. Clients may choose their services, supports and service providers. Providers may assist with the client’s daily needs or with services clients’ choose to enhance their lives and support their involvement in the community. SDRC collaborates with service providers who have excellent skills, appropriate educational backgrounds, ethical values, and who provide a wide range of services and supports.
SDRC embraces a “best practices approach”. We are proud of our partnership with providers who seek to provide high quality services which are client-centered and state-of- the-art. Our providers are creative in their ability to deliver services, even when economic times are tough. Our service providers meet the challenges of providing quality services on a daily basis. They are dedicated to assisting our clients with full integration into our community.

Service Provider Forms

Everbridge Emergency Notification System

Securing Confidential Information & Data

List of Service Providers

Image by Andrew Ridley

E-Billing

E-Billing is a process that allows service providers to complete invoices over the Internet for automated processing and payment. This expedited process helps to insure that invoices are prepared accurately and payments are received more reliably.

 

E-Billing Enrollment Process

  1. Download the E-Billing Agreement Form or the Self-Determination E-Billing Agreement Form.

  2. Complete all sections.

  3. Email the completed forms to Ernie Lozano or fax to (858) 503-4413.

  4. Once we receive your completed forms, you will be set up in the E-Billing system for online access to your invoices. See tutorials below for instructions.

  5. For questions regarding invoices, contact Ask POS in the Business Services department.

E-Billing Training & Documentation

  1. All Users – covers the basics of logging in, site navigation and report viewing.

  2. Invoicing – covers the process required for invoicing including using the various calendar types.

  3. Service Provider Administration – covers how to manage your local users as the Service Provider Administrator.

  4. Attendance & DS1964 – covers the steps needed to use the DS1964 to submit attendance tracking information through the e-billing website.

  5. Full Presentation – All of the above training material in one presentation.

E-Billing Notes & Reminders

Please review your authorization “contract” as soon as it is received. Make sure the vendor number, service code, sub-code (if any), dates of service, and units of service are correct. If anything is incorrect, please contact your service coordinator as soon as possible. Information contained on your contract can only be changed by direction from your service coordinator.

WARNINGIf you check “No Service” on your e-billing invoice, you are indicating that you did not provide services to the client during that month, and the invoice will be deleted from the system.

If you have a question regarding a line on your invoice, you can check “Deferred” and type in a comment at the bottom of the “Comments Log” for the bill payer. For example, you can indicate that you provided the service on another date, or that the units of service are not what you expected.

Image by Nick Morrison

Service Provider Portal

This updated SPP program requires a change to the printing of all reports, including List My Service Providers, List My Consumers, Open Auths last Month, etc. You can continue to print these useful reports, but you will need to first email the report to yourself before printing, just like you do to access the forms (authorizations and invoices).

1) The SANDIS 7 SPP Tutorial – YouTube Video.

2) Using the SANDIS 7 SPP as a Standard User – PDF

3) Super User Setup – PDF

 

How can I begin Using the SPP?

1) Download the SPP Agreement Form – PDF

2) Complete and email it to the E-Billing team.

 

New Statewide Provider Learning Center

Registration Instructions

To access free training, reading materials, videos, and tools offered by the Department of Developmental Services, please visit this link: https://www.dds.ca.gov/corona-virus-information-and-resources/

and go to the tab labeled Training

Once you enter the Training tab, you will see a sub tab called Learning Modules Produced by Regional Centers


These courses provide Continuing Education Units (CEUs) accepted by DSS - CLL.

Below are the registration instructions for the new Statewide Provider Learning Center which includes an automatic membership to your local Provider Learning Center.  If you are already a user in the Local RC provider.arcalearn.org, you are already registered and can login to the new provider.arlearn.org site using your existing regional center username email and password. 

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Login to the Training Website

If you already have an account, you can begin the registration process by going directly to https://provider.arcalearn.org and clicking REGISTER.

Click Forgot your password? if you need assistance retrieving your password for an existing account.

New User Provider Learning Center Login Instructions

Register for an account

Please complete all registration fields before submitting. Using the drop down menu, select the Regional Center you are vendored to provide services with and you will automatically become a member of that Regional Center's Provider Learning Center as well.

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Your ARCA Learning Center Catalog

See what courses are available to you, courses in progress and your transcripts.

Once you click submit, you will be given a pop-up screen with a log in button. Enter your email and password and you will be logged in.  You can access training in the new Provider Learning center by selecting Catalog.

Zero Tolerance Policy

 

Request for Proposals

IMPORTANT ANNOUNCEMENT:

Future Request for Proposal (RFP) notices will ONLY be provided via e-mail. If you need to be added to the RFP list, you can submit your e-mail address to Albert Noriega (Community Services).

San Diego Regional Center (SDRC) is seeking a proposal for a Housing Development Organization (HDO) entity to purchase an existing single family home in San Diego County, and retrofit the home with any adaptations needed for the individuals who are targeted to live in the home.


Project 2021-7: SDRC seeks to develop a home that will be used as a Enhanced Behavioral Support Home (EBSH) and house 4 regional center clients.  The home that is purchased and renovated by the HDO will be leased to a service provider who will provide the needed supports to the individuals who live in the home.  The service provider will be selected through a separate Request for Proposal process.


Start-up funding: $250,000 for the acquisition of the home, $300,000 to renovate the home to meet the needs of the individuals who will live there.


Proposals are NO LATER THAN 4:00 P.M. ON Thursday, May 20, 2021. Refer to proposal for e-mail/mailing instructions.


San Diego Regional Center (SDRC) is seeking a proposal for a Housing Development Organization (HDO) entity to purchase an existing single family home in San Diego County, and retrofit the home with any adaptations needed for the individuals who are targeted to live in the home.


Project 2021-8: SDRC seeks to develop a home that will be used as a Enhanced Behavioral Support Home (EBSH) and house 4 regional center clients.  The home that is purchased and renovated by the HDO will be leased to a service provider who will provide the needed supports to the individuals who live in the home.  The service provider will be selected through a separate Request for Proposal process.


Start-up funding: $250,000 for the acquisition of the home, $300,000 to renovate the home to meet the needs of the individuals who will live there.


Proposals are due NO LATER THAN 4:00 P.M. ON Thursday, May 20, 2021. Refer to proposal for e-mail/mailing instructions.

RFP for CPP Projects 2021-7 and 8

Project #2: This Enhanced Behavioral Support Home will be owned by a non-profit housing development corporation (NPO).  The service provider will support four individuals with moderate to severe cognitive impairments who have severe behavior challenges and some health needs.  The individuals will be transitioning from Porterville Developmental Center – Secure Treatment Program (PDC-STP) or in some circumstances may serve individuals who are in jail and are being diverted from PDC.  The home will be expected to provide competency training. The funds available are up to $500,000.

If you have any questions, please contact: RFP@sdrc.org

 

Proposals are due NO LATER THAN 4:00 P.M. ON Tuesday, JANUARY 5, 2021.

RFP for CPP Project 2021-2 #2

Project 2021-2: San Diego Regional Center (SDRC) is seeking a proposal for a Housing Development Organization (HDO) entity to purchase an existing single family home in San Diego County, and retrofit the home with any adaptations needed for the individuals who are targeted to live in the home.  SDRC seeks to develop a home that will be used as a Enhanced Behavioral Support Home (EBSH) and house 4 regional center clients.  The home that is purchased and renovated by the HDO will be leased to a service provider who will provide the needed supports to the individuals who live in the home.  The service provider will be selected through a separate Request for Proposal process.

Start-up funding: $500,000 for the acquisition of the home, $500,000 to renovate the home to meet the needs of the individuals who will live there.

If you have any questions, please contact: RFP@sdrc.org

Proposals are due NO LATER THAN 4:00 P.M. ON Thursday, DECEMBER 17, 2020. Refer to proposal for e-mail/mailing instructions.

RFP for CPP Project 2021-2

San Diego Regional Center (SDRC) is seeking a proposal for specialized projects focused on individuals with intellectual disabilities and challenging service needs.

Project 1920-11: San Diego Regional Center (SDRC) seeks a service provider to develop a Community Crisis Group Home to support four children in need of crisis intervention services. The program will address complex challenges such as severe behavior challenges and/or psychiatric issues. Start-up funding: $500,000.

Proposals are due NO LATER THAN 4:00 P.M. ON MONDAY, JUNE  1, 2020. Refer to proposal for e-mail/mailing instructions.

Project 1920-6: San Diego Regional Center (SDRC) seeks a service provider to develop a Community Crisis Group Home to support four foster dual agency children in need of crisis intervention services. The program will address complex challenges such as severe behavior challenges and/or psychiatric issues. Start-up funding: $250,000.

Project 1920-10:  San Diego Regional Center (SDRC) seeks to develop an Enhanced Behavioral Support Home to serve four foster dual agency children who may be living in a community crisis home or other setting. This facility will provide enhanced supports as per Welfare and Institutions Code (4684.80). The home will be owned by a non-profit housing development corporation (NPO). The individuals have severe behavioral challenges and/or psychiatric disorders. The funds available are up to $250,000. Refer to proposal for e-mail/mailing instructions.

RFP Community Placement Plan 2019-2020

 

Zero Tolerance Policy Memorandum

September 27, 2013

To: All Service Providers in San Diego and Imperial Counties
From: Carlos Flores, Executive Director
Subject: SDICDSI/SDRC Zero Tolerance Policy

The San Diego-Imperial Counties Developmental Services, Inc. (SDICDSI) and San Diego Regional Center (SDRC) have zero tolerance for the abuse or neglect, in any form, of persons with developmental disabilities. To reinforce this important tenet, our Board of Directors has approved a Zero Tolerance Policy regarding client abuse and neglect. The purpose of this memorandum is to notify you of this policy.

A service provider who has knowledge of, or suspects the abuse or neglect of an SDRC client is required by law to file a report to the appropriate entities pursuant to Welfare & Institutions Code Section 15630.


Click here for details.

Service Provider Responsibilities

Service providers have a legal responsibility to protect clients from abuse and neglect. Any service provider who fails to report client abuse or neglect may be subject to penalties defined in law [Welfare & Institutions Code Section 15630 (h)]. In addition, upon becoming aware of a reportable incident or allegation of abuse or neglect of a client, service providers must take immediate action to protect the health and safety of the involved client and all other clients receiving services from SDRC.

Service providers must ensure that all of their respective employees are fully informed of the SDICDSI/SDRC Zero Tolerance Policy and mandatory abuse and neglect reporting laws. Each service provider employee must be knowledgeable of her or his responsibility to protect clients from abuse and neglect; the signs of abuse and neglect; the process for reporting suspected abuse or neglect; and the consequences of failing to follow the law.

Your cooperation in this very important matter is appreciated.

Entities for reporting suspected abuse or neglect in San Diego County

  • To report child abuse, contact the Child Abuse Hotline at (800) 344-6000 and submit a form SS 8572 (attached) as instructed;

  • To report elder and dependent adult abuse, contact Adult Protective Services at (800) 510-2020 and submit a form SOC 341 (attached) as instructed;

  • To report elder and dependent abuse in a residential facility, call Adult Protective Services or the Long Term Care Ombudsman Program at (800) 640-4661.

Entities for reporting suspected abuse or neglect in Imperial County

  • To report child abuse, contact the Child Abuse Hotline at (877) 858-7750 (toll free) or (760) 337-7750 and submit a form SS 8572 as instructed;

  • To report elder and dependent adult abuse, contact Adult Protective Services at (760) 337-7878 and submit a form SOC 341 as instructed;

  • To report elder and dependent abuse in a residential facility, call Adult Protective Services or the Long-Term Care Ombudsman Program at (760) 339-6457.

RFP Community Placement Plan 2019-2020

San Diego Regional Center (SDRC) is seeking a proposal for a Housing Development Organization (HDO) entity to purchase an existing single family home in San Diego County, and retrofit the home with any adaptations needed for the individuals who are targeted to live in the home.

Project 1920-6 and Project 1920-TBD:  SDRC seeks to develop 2 homes that will each house 4 regional center clients in need of residential crisis intervention services. The home that is purchased and renovated by the HDO will be leased to a service provider who will provide the needed supports to the individuals who live in the home.  The service provider will be selected through a separate Request for Proposal process.

Start-up funding: $300,000 for the acquisition of the home, $350,000 to renovate the home to meet the needs of the individuals who will live there.

Proposals are due NO LATER THAN 4:00 P.M. ON MONDAY, DECEMBER 2, 2019. Refer to proposal for e-mail/mailing instructions.

RFP Community Placement Plan 2019-2020

San Diego Regional Center (SDRC) is seeking a proposal for a Housing Development Organization (HDO) entity to purchase an existing single family home in San Diego County, and retrofit the home with any adaptations needed for the individuals who are targeted to live in the home.

Project 1920-2: SDRC seeks to develop a home that will be used as a Enhanced Behavioral Support Home (EBSH) and house 4 regional center clients.  The home that is purchased and renovated by the HDO will be leased to a service provider who will provide the needed supports to the individuals who live in the home.  The service provider will be selected through a separate Request for Proposal process.

Start-up funding: $300,000 for the acquisition of the home, $350,000 to renovate the home to meet the needs of the individuals who will live there.

Proposals are due NO LATER THAN 4:00 P.M. ON MONDAY, DECEMBER 2, 2019. Refer to proposal for e-mail/mailing instructions.

RFP Community Placement Plan 2018-2019

San Diego Regional Center (SDRC) is seeking a proposal for a provider to implement a nationally recognized model for Crisis Stabilization from the Center for START Services.

Project 1819-4: SDRC seeks to develop Crisis Support Services for the transition age youth population (ages 14-25 years old) with a provider who would be trained in the START model of services. START is a nationally known model that includes nationally recognized expertise and provides an evidence based model of services to address the needs of those individuals with co-occurring behavioral health needs.

 

Start-up funding: $285,000.

Proposals are due NO LATER THAN 4:00 P.M. ON WEDNESDAY JUNE 5, 2019. Refer to proposal for e-mail/mailing instructions.

Project FY 20/21-1: San Diego Regional Center (SDRC) and the Department of Developmental Services (DDS) have identified the need to create a Statewide Technical Assistance and Training Agent (Agent) to coordinate a variety of supports to service providers to implement the Alternative Nonresidential Services model (Alternative Services). SDRC may elect to fund all, part or none of the project, depending on funding availability as approved by the DDS, and the quality of proposals received. SDRC reserves the right to withdraw this RFP and/or disqualify any proposal that does not adhere to the RFP guidelines. Proposals submitted after the indicated timelines will not be considered.

If you have any questions, please contact RFP@sdrc.org.

Proposals are due NO LATER THAN 4:00 PM on Friday, October 2, 2020 via email to RFP@sdrc.org.

RFP Statewide Technical Assistance and Training Agent 2020-2021

RFP Community Placement Plan 2018-2019

San Diego Regional Center (SDRC) is seeking a proposal for a Non-Profit Ownership (NPO) entity to purchase an existing single family home in San Diego County, and retrofit the home with any adaptations needed for the individuals who are targeted to live in the home.

Project 1819-2:  SDRC seeks to develop a home that will house 4 regional center clients in need of residential crisis intervention services. The home that is purchased and renovated by the NPO will be leased to a service provider who will provide the needed supports to the individuals who live in the home.  The service provider will be selected through a separate Request for Proposal process.

 

Start-up funding: $300,000 for the acquisition of the home, $350,000 to renovate the home to meet the needs of the individuals who will live there.

Proposals are due NO LATER THAN 4:00 P.M. ON MONDAY MAY 20, 2019. Refer to proposal for e-mail/mailing instructions.

RFP Community Placement Plan 2018-2019

San Diego Regional Center is seeking a proposal for a specialized project focused on individuals with intellectual/developmental disabilities and co-occurring psychiatric conditions, who will be exiting State Developmental Centers or for those individuals who have histories of being under served in the community.

Project 1819-3: San Diego Regional Center (SDRC) seeks to develop Crisis Support Services for the transition age youth population (ages 14-25 years old).  SDRC is seeking a nationally known  model that includes nationally recognized expertise, to provide an evidence based  model of services to address the needs of those struggling to maintain community tenure.  The program is intended to address complex challenges such as significant behavioral profiles, psychiatric needs and/or health care needs.


Start-up funding: $281,000.

Proposals are due NO LATER THAN 4:00 P.M. ON WEDNESDAY May 15, 2019.

RFP CPP FY 2015-2016 (Repost)

San Diego Regional Center is seeking proposals for specialized projects focused on individuals with intellectual disabilities who will be exiting State Developmental Centers or are at risk of going to one. SDRC is seeking to develop a wide network of high quality providers.

Project #5: This specialized residential facility will be owned by a nonprofit housing development corporation (NPO). The service provider will support four individuals with moderate to severe cognitive impairments who have severe behavior challenges and some health needs. The individuals are presently living in a developmental center or at risk of entering one. The funds available are up to $150,000, which will be deferred to FY 18/19.

Project #6: This specialized residential facility will be owned by a non-profit housing development corporation (NPO). The service provider will support four adolescents with autism and severe-mild cognitive impairments who cannot be supported in typical level 4 facilities due to their challenging behaviors. The funds available are up to $150,000, which will be deferred to FY 18/19.

If you have questions, please contact Community Services, (858) 576-2966.

Recipients of Previous RFPs